What Our Customers Say
We would like to express our thanks for the work you have done for us over the past few months. The expertise and attention to detail with which you handled the refinancing of our home loan cannot be faulted, always explaining what was needed and why. Passion, knowledge and a genuine interest in achieving the best for clients is what makes a truly professional Financial Adviser. Your professional, ethical and caring demeanour gained our trust and respect and we would happily recommend your services. We also like the fact that you will meet with us again in a years time to check we are on target for what we want to achieve etc.
I am a first home buyer and was a little unsure of what was required to get my loan. MADD took away all the worry and reservations I had. I had every confidence that I was well looked after by their team. Very happy at the level of professional service received.
George & Helen from MADD handled a stressed-out-first-home-buyer-couple very well. They got things done extremely quick. They were amazing.
Madd personify customer service. They are a great team who have family values at their core, and treat their customers like family – even when you’ve just met. They did everything could to meet our needs, never committed to anything they couldn’t deliver and maintained a high level of professionalism. The team were all a pleasure to deal with and we would recommend them again and again (in fact we already have). We are extremely happy and can’t thank them enough.
As a long term customer of my bank (26 years and counting), I was quite surprised that I wasn’t getting a great deal from them, despite being a ‘Premium Customer’. Frustrated and disillusioned, I was not sure what I could do. Several of my associates then told me I should go and give George at MADD a go. So I finally did back in early 2014 and was immediately impressed with his down to earth and no nonsense approach. Throughout the whole process of refinancing and subsequently originating new loans for me, George was always willing to go that ‘extra mile’ to ensure that I not only got the best deal, but also any questions and issues were promptly followed up and rectified. As someone who has extremely high standards for customer service and deal execution (not surprising as I am a Chartered Accountant servicing mid-market corporate clients for M&A services), George smashed all my expectations to ensure that I got the very best service and rate from my current lender. Best of all, he is also a good bloke to deal with!
The best endorsement I can give for George and Helen at MADD is the recommendation of my ‘inner circle’ to them, which I have done so and they too have all been blown away by their professionalism and expertise.
George followed me up on my request to strike a better deal with regards to my home loan. I was very impressed with his manner and even more impressed with the lengths he was prepared to go to in order to gain my business. Mr Samios was able to offer me two excellent deals one with a new bank and one with my current lender both of which were attractive. The ease with which the transition to his stewardship was conducted was exemplary. I am a demanding client and demand a high level of personal and professional attention. I have found George’s ongoing engagement to be highly satisfactory and have had the pleasure of recommending him to colleagues.
Thank you to George and the team at Madd Loans! You really went above and beyond to help me get a loan to buy my very first home. You made the experience very enjoyable and I actually learnt a lot about finance and how to pay off my loan faster. I will definitely be recommending you to my friends and family.
When my wife and I decided to buy a new home, we were disappointed that our bank was slow to respond to our request for increased lending. In contrast, once George had taken the time to understand our needs, he arranged a lightning-fast re-evaluation of our existing property portfolio and we received our pre-approval within a week. He was highly attentive and professional, communicating regularly by telephone and email, providing clear explanations and reassurance throughout our journey. The experience transformed my perceptions about obtaining finance. Dealing with George gave us complete confidence in the purchase process, and moreover he negotiated a great deal on our loans.
George made getting a loan so easy and stress free that I recommended him to my sister straight away. She was just as impressed. I would have no hesitation in recommending George and the team at Madd Loans to anyone in the future.
Madd Loans has recently helped me obtain an investment loan. It was done very smoothly and efficiently. I have also recommended friends and family and they are very pleased with the services as well. Thank you Madd Loans for providing me with a MADD deal. I look forward in doing future business with you.
Hi George and the team at Madd Loans, thanks so much for all your help. It was done in an extremely professional manner and in a very timely fashion. I’ll DEFINITELY be passing your number on.
I would recommend MADD to anyone who is thinking about or going to do any refinance or buying a property. I was getting the ring around by another company and I was recommended to phone MADD I am glad I did. What a pleasure dealing with a professional company and getting great service plus an even better deal on my home loan rates.. THANK YOU MADD!
It was a pleasure to work with the team at MADD, they explained everything clearly and in terms that we could understand. Thank-you for a very smooth experience.
This is now our third mortgage through George and the service provided just keeps getting better and the process is super easy. George has always made sure we get the best rates available which has saved us lots of money over the years! Helen has also been wonderful and has always provided excellent customer service for us with constant updates on what we need to do or which documents to sign. Plus she provides a JP services which is most helpful when you’re purchasing properties. I strongly recommend the team at Madd to anyone who is looking at getting loans as the truly are the best !
Madd finance is a great new company that are extremely professional and have many years’ experience between the team. You can always count on someone picking up the phone and helping you with whatever your need. They’re very friendly and go out of their way to find the best loan for you.
The service is 100% MADD! Thank you George and Helen for making my first home buying experience stress free, enjoyable and smooth. I was blown away with how professional, efficient and friendly the service is at MADD. I knew exactly what was going on every step of the way due to your messages, emails and calls -outstanding communication! You answered all my silly questions and helped me understand the home buying process. I couldn’t be happier with my MADD experience and would highly recommend you to everyone I know. A very happy first home buyer.
Thank you so much George and Helen for all your help and involvement with the purchase of our first home. Ross and I are forever grateful for the stress free process and for MADD getting us the best rates in town! We couldn’t of asked for a better service. You were both only a call or email away if we needed any of our questions answered and those questions were always answered promptly. Thank you again!
We will be recommending MADD to EVERYONE we know! Excellent service, really great communication and friendly people.
I can highly recommend the services of MADD Loans. I have now had the pleasure of dealing with them for the 3rd time and everytime they manage to make the even better! Thanks again and you can be sure that I will be there again next time!
MADD was extremely efficient and professional in every way in organising my home loan for me. George gave me ideas on ways to pay my loan off earlier and strategies on how to handle my money to gain the best outcome. MADD got me a really great deal with a leading bank and I am now starting to put George’s ideas in place. Helen is an absolute gem, always ready to help in any way. A huge thank you guys, I have recommended you to people already.
Extremely grateful of the service provided by Madd loans. We were keen to secure an investment in Brisbane and had been knocked back previously via another broker due to my employment conditions. George is very strategic and well connected in his industry. This resulted in our family achieving our goal of purchasing in Camp Hill area. Throughout the process we were well informed and felt like a priority customer to Madd. Grateful of the service provided.
Our experience was excellent with MADD loans. Helen was absolutely superb. She went above and beyond to help us out. I never felt like I needed to follow up where things were at. She was totally on top of everything and her communication was faultless. Thanks, Helen.
Hi, I’m Alice. My husband and I found MADD service is so helpful and efficient. We are so pleased we have George, Helen and the whole team to help us purchasing our dream home.
We are very happy with our decision to go with MADD finance for the loan on our first home. George explained and outlined the loan very clearly and we were confident it was our best option. An option we would have missed out on had we not sought out the help from MADD. Helen was also a pleasure to deal with and we will definitely be back when the time comes to invest or refinance.
This is the second time I have used George and Helen to arrange our mortgage and both times, we have been very happy with the service we received and the deal they have been able to secure for us. We would highly recommend the team at MADD.
George and the team at MADD are just that. Absolutely MADD at what they do! Quick, Reliable and Experienced to ensure you get that next property before someone else does.
We’ve used MADD to finance our first and second homes… And will use them again when it comes to the third.
Until recently I knew nothing about loan brokers and I have only ever applied for a home loan directly with the bank and just went with what the bank offered me as their best loan offer at the time of application. Through a friend I was recommended to contact George Samios at Madd loans who was as pleased as I am with their awesome service and outcome. This was my first experience with going with a loan broker. As well as the awesome service, I also got got the best loan outcome, that I couldn’t get if I approached the bank directly myself. I am extremely happy with my experience with the whole Madd team. I had the best customer experience. Second to no other. Madd was on the ball at every contact with no delays in getting back to me about any enquiries or changes I had. Nothing was a problem. Service with a smile on all ocassions from start to finish of the whole loan process right up to settlement. I can’t thank the Madd loans team enough and would highly recommend them to my family, friends and anyone else looking for the best service and best loan outcome for their loan requirements.
Very happy to recommend Madd Loans. They were able to provide us with the right package for our needs. George, Helen, Nicole and Glen were always very helpful whenever we spoke with them which made the whole process hassle free.
I was really worried and quite nervous about buying my first home!!! I thought it was going to be a complicated and difficult process. But then came Madd…. Not only was I provided with a broking service, I was also offered market insights and advice on every aspect of buying. The loan application process was easy as, and approved in no time. My interest rate was absolutely amazing, and smashed every other bank I’d looked at! The most impressive part was the constant updating and communication from Madd throughout every step of the way. I was never in the dark, and I stopped feeling worried and nervous from the very moment I handed over my first home purchase to Madd. If I can give everybody some advice: don’t take out ANY loan without letting Madd take care of it for you. It will save you money, a lot of time, and will cut out a truck-load of stress. Even if you have a loan already – get Madd to review it. Thanks Madd!
I moved from being a 20+ year one only bank customer to working with the MADD team for a better deal and better service. One of the best moves I have made, the team are very professional and very friendly, nothing is too hard for them. Great work, I will be back again.
I can never go past the friendly, honest service from the MADD team. All of the team members were kind, friendly and patient with all questions and concerns we had for our 2nd round of loans with MADD. We can’t help but return knowing they will put their best efforts into getting us the best deal to suit our family and lifestyle! You’re a MADD bunch of people!
Madd offered me great advice. So happy with my refinance. Saved me $600 a month. Keep up the great work!